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  • Customer Self-Help

    Articles Offering DIY Solutions to Issues

Featured Articles

  • Rave EDC's security model is now aligned with Cloud Administration. Users only have access to sites explicitly assigned in Cloud Administration for Rave EDC, Rave Standard Reports, and other Rave Modules.
  • Enable Two-Factor Authentication on Your Medidata Account (Required in 2021)
  • Chat Support
  • チャットサポート
  • TLS 1.2 & Entrust Certificate - FTP Update 10/29/2018
  • Medidata Product Helpdesk and Patient Cloud / Device Support Telephone Numbers
  • Accessing the Medidata Platform from Older Browser Versions
  • I can't sign into the Medidata Platform
  • Quick Guide: Finding Product Information
  • Opening a Ticket: Product Issue Escalation Guidance
  • Full Access to the Medidata's Customer Success Center via iMedidata
  • iMedidata: Top Articles & FAQs - new!
  • iMedidata: How do I activate my account?
  • iMedidata: How do I find/save my training certificate?
  • iMedidata: I can't log in because I’ve forgotten my password or security question answer
  • Classic Rave Self-Serve PIN (Re)Set Guide
  • Rave: I've forgotten my password and PIN
  • Rave: How do I find/save my training certificate?
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