As a User, my computer is slow, finding errors, and pages are freezing while using Firefox 21 or higher on a Mac.
Clean your cache.
- In the menu bar click History
- Select Clear Recent History
- In the window that appears, click on the dropdown menu to the right of Time range to clear and select Everything
- If necessary, expand the Details section
- Check both Cookies and Cache
- Click Clear Now
- The progress wheel may spin for a few minutes, depending on how much data needed to be deleted. Once it has stopped, the process is complete.
- Close and reopen the browser
Following these steps should solve your issue. If it hasn’t, please call our Help Desk.
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