Issue:
As a User, I'm unable to download a file while using Internet Explorer (IE). As a result, I don't have proper access to my training certificate downloads, report outputs, et al.
Self-help:
You need to enable file download for your specific IE browser verion. See below for IE 8 and IE 9+.
Internet Explorer 8
- Click on Tools
- Click on Internet Options
- Select the Security tab and then select the “Internet” zone
- Click the Custom Level button to open the Security Settings window
- Under Downloads, select Automatic prompting for file downloads”
- Select the Enable radio button
- Under Downloads, select File download select Enable
- Click OK to save
- Select the Advanced tab in the Internet Options window
- Uncheck the checkbox on “Do not save encrypted pages to disk”
- Click OK to save
Internet Explorer 9+
- Click on Tools and then select Internet Options.
- Select the Security tab and select the “Internet” zone
- Click the Custom Level button to open the Security Settings window.
- Under Downloads >> File download, select the Enable radio button.
- Click OK to save.
- Select the Advanced tab in the Internet Options window.
- Uncheck the checkbox on “Do not save encrypted pages to disk.”
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