How do I take a Screenshot with my PC?

Issue:

I am not sure how to take a screenshot of my current screen.

Self-Help:

• Press the PrintScreen button on your keyboard. (The Print Screen button might also be located on a different place on the keyboard)

• Right click on the Desktop and open a new Microsoft Word Document.

• Right click on the blank field of the Microsoft Word Document and click paste. The screenshot will then appear on the Microsoft Word Document.

•      Click on the Save button to save the screenshot.

Then the screenshot is ready to be attached to an e-mail and send to helpdesk@mdsol.com  

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• Medidata's Product Release Calendar + Glossary
• Quick Guide: Finding Product Information
• Opening a Ticket: Product Escalation Guidance
• How to Use Your iMedidata Account Number
• General Troubleshooting Articles
• Customer Success Center: Best Practices
• Medidata Academy: Training & Learning

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Following these steps should solve your issue. If it has not, please call our Helpdesk.

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