Issue:
As a user, I am having an issue displaying and exporting the details of the collapsed sections in my report.
Self-help:
- For MAC, please try exporting the report with the Expand All box unchecked
- For PC users, please try to check the Expand All box
ADDITIONAL HELPFUL ARTICLES:
- Chat Hours
- Medidata's Product Release Calendar + Glossary
- Quick Guide: Finding Product Information
- Opening a Ticket: Product Escalation Guidance
- How to Use Your iMedidata Account Number
- General Troubleshooting Articles
- Customer Success Center: Best Practices
- Medidata Academy: Training & Learning
NOTE: If you do not have iMedidata, you do not have full access to all our resources in Medidata’s Customer Success Center. See this article in our CSC on how to sign up!
Following these steps should solve your issue. If it has not, please call our Helpdesk.
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