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iMedidata: How do I disable Two-Factor Authentication

ISSUE:

I want to disable Two-Factor Authentication for iMedidata.

Self-Help:

  1. To disable iMedidata Two-Factor authentication, login to www.imedidata.com.
  2. Click on your names at the top right side of the screen and select "Edit Profile".
  3. Go to the "Security Tab" and click on the "Turn Off" button under Two-Factor Authentication.

1_disable_two_factor.jpg

Q: What if Two-Factor Authentication is preventing me from logging in?

A: Please call the Help Desk so we can send you a backup code to help you login.

Following these steps should solve your issue. If it hasn’t, please call our Help Desk.

TIP: We are always working on ways to make our products work better for you, so remember to “follow” this article so when new solutions are posted, you’ll get an email alerting you!

Thank you for using Medidata’s Help Center!

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