iMedidata: How do I disable Two-Factor Authentication?

Issue:

I want to disable Two-Factor Authentication for iMedidata.

Self-Help:

• To disable iMedidata Two-Factor authentication, login to iMedidata 
• Click on your names at the top right side of the screen and select "Edit Profile"
• Go to the "Security Tab" and click on the "Turn Off" button under Two-Factor Authentication
  
  

FAQs:

Q: What if Two-Factor Authentication is preventing me from logging in?
A: Please call the Helpdesk so we can send you a backup code to help you log in.

ADDITIONAL HELPFUL ARTICLES:

• Chat Hours
• Medidata's Product Release Calendar + Glossary
• Quick Guide: Finding Product Information
• Opening a Ticket: Product Escalation Guidance
• How to Use Your iMedidata Account Number
• General Troubleshooting Articles
• Customer Success Center: Best Practices
• Medidata Academy: Training & Learning

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Following these steps should solve your issue. If it has not, please call our Helpdesk.

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