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Medical Imaging Clinical: How do I install PACS Viewer

ISSUE:

  • I need to view images in PACS
  • I need to install PACS Viewer

 

Self-Help:

  1. To install the PACS Viewer Software, open this link: https://www.intelegrid.com/upgrade/pacsviewer64.exe
  2. You will be prompted to download the PACS Viewer installation file. Save it at a convenient location, the Desktop for example.
  3. Right-click on the downloaded file and select "Run as Administrator".
  4. Enter you login credentials to complete the installation.
  5. After the installation is finished, you can go back to the website and view the images in PACS.

 

Note: You may need to approve a pop-up before PACS will launch.

 

Q: I don’t seem to have permissions to install software on my computer. How do I get PACS Viewer installed in this case?

A: Your local IT will have the appropriate permissions to install the software for you.

 

Following these steps should solve your issue. If it hasn’t, please call our Help Desk.

TIP: We are always working on ways to make our products work better for you, so remember to “follow” this article so when new solutions are posted, you’ll get an email alerting you!

Thank you for using Medidata’s Help Center!

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