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iMedidata: My eLearning course is not marked as complete

ISSUE:

I have completed my eLearning course, however it is not marked as Complete in iMedidata.

 

Self-Help:

  1. Make sure the eLearning course has been signed with your eSignature, as iMedidata only marks a course as Complete once it is signed.
  2. Click on the Course title to start it.
  3. Select “Yes” when the course asks whether you want to go to the last visited page.
  4. Open the course menu and select Post Assessment.

eLearning_1.jpg

Note: A course is normally passed with a score of 80% or above.

  • IMPORTANT: Upon completing the Post Assessment make sure to use the in course button eLearning_2.jpgrather than closing the browser window.
  • Enter your iMedidata credentials at the prompt.

eLearning_3.jpg


FAQ:

 

Q: What if I have already completed the course in a different system and have my eLearning Certificates?

A: The decision to override an eLearning course can only be taken by the Sponsor team. You can consult with your line manager or direct point of contact from the Study team to see if the Course can be waived.

 

Following these steps should solve your issue. If it hasn’t, please call our Help Desk.

TIP: We are always working on ways to make our products work better for you, so remember to “follow” this article so when new solutions are posted, you’ll get an email alerting you!

Thank you for using Medidata’s Help Center!

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