FTP Password Reset for 3rd Generation Servers

Issue

As a user, I want to reset my FTP password

Self-Help

• In order to reset your 3rd Generation FTP password navigate to https://ftp01.ftp.mdsol.com:8081 or https://ftp07.ftp.mdsol.com:8081
  •  *You should use these links for password reset purposes only.
• When the page is loaded click the forgot password option:
  
  
  
  
  
  
• The following window will load, enter your email or the username the email is associated with and click submit:
  
  
  
  
• You will see the following message:

• Note: The password reset link is active for 10 minutes!
  
  
• You will receive the following email:
  
  
  
  
• Once you click on the link, you will be directed to the password reset screen. Enter your username or email. Type and confirm the new password. The click Submit:
  
  

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