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What are the System Requirements for Medidata Medical Imaging?

Hardware Requirements

None. iMedidata is a cloud application, installed and maintained by Medidata.

Software Requirements

None. iMedidata is a cloud application, installed and maintained by Medidata.

Browser Compatibility

The Medidata platform supports browsers that are HTML 5 and CSS2 compliant. Browsers also need to have JavaScript enabled. Medidata includes a wide selection of these browsers in our formal validation testing.

Important message regarding Internet Explorer (IE) support:

As of January 2016, Microsoft has dropped support for all its older browsers , and going forward will only support the latest browsers - IE 11 and Edge. As of product releases 2014.2.0, Medidata dropped support for IE 6 and 7. Starting with the 2017 R02 release ( GA date 24 Feb 2017) , Medidata is dropping support for IE 8, 9, and 10. IE 11 and Edge will be the only Microsoft browsers used for our applications testing.

While Medidata will consider corrective action for older browser (IE9, IE10) issues based on business impact criticality, our general policy is to no longer provide customer support or urgent software updates for defects and/or performance issues found on versions of the Medidata platform running on Microsoft browser versions below IE11. We strongly recommend that you upgrade to IE 11. For browser migration guidance and migration resources, refer to this 2014 Microsoft announcement .

Following these steps should solve your issue. If it hasn’t, please call our Help Desk.

TIP: We are always working on ways to make our products work better for you, so remember to “follow” this article so when new solutions are posted, you’ll get an email alerting you!

Thank you for using Medidata’s Help Center!

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