Issue:
As a User, how do I open the Google Chrome browser in Incognito “Private” Mode?
Self-Help:
Google calls private browsing Incognito. To open a new Incognito window:
- Click the "Customize and control Google Chrome" button in the top right corner of the browser window. It looks like three dots.
- Click "New incognito window" (CTRL+SHIFT+N)
A new window is opened, explaining what incognito browsing means: Google Chrome will not save your browsing history, cookies and site data, and the information entered in forms (e.g. addresses, passwords, etc).
Any files you download or bookmarks you create are kept.
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- Medidata's Product Release Calendar + Glossary
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- Opening a Ticket: Product Escalation Guidance
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- General Troubleshooting Articles
- Customer Success Center: Best Practices
- Medidata Academy: Training & Learning
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Following these steps should solve your issue. If it has not, please call our Helpdesk.
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