I am unable to establish outbound connectivity.
- Depending on your organization’s security policies, you may need to modify your proxy or firewall. Most sites are not required to adjust firewalls for the Director to function properly.
Note:The Medidata Medical Imaging inteleGRID client software securely communicates with the Medidata Medical Imaging inteleGRID servers by way of OUTBOUND TCP Port 443 and TCP/UPD Ports 31001 and 31002.
2. In the event that your systems are configured to block outbound connections, add the IP addresses below to your “whitelist”:
3. If you cannot use a net mask in your proxy/firewall configuration, below is the current set of IP addresses in use:
Following these steps should solve your issue. If it hasn’t, please call our Help Desk.
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