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Firewall Issues: MMI Outbound Connectivity Blocked

ISSUE:

I am unable to establish outbound connectivity.

Self-Help:

  1. Depending on your organization’s security policies, you may need to modify your proxy or firewall. Most sites are not required to adjust firewalls for the Director to function properly.

Note:The Medidata Medical Imaging inteleGRID client software securely communicates with the Medidata Medical Imaging inteleGRID servers by way of OUTBOUND TCP Port 443 and TCP/UPD Ports 31001 and 31002.

2. In the event that your systems are configured to block outbound connections, add the IP addresses below to your “whitelist”:
 

208.81.100.94      204.225.38.0/24 

208.81.100.211     204.225.39.0/24

    3. If you cannot use a net mask in your proxy/firewall configuration, below is the current set of         IP addresses in use:

208.81.100.94
208.81.100.211
204.225.38.94
204.225.39.94
204.225.38.139
204.225.39.139
204.225.38.141
204.225.39.141
204.225.38.144
204.225.39.144
204.225.38.145
204.225.39.145
204.225.38.152
204.225.39.152
204.225.38.156
204.225.39.156
204.225.38.161
204.225.39.161

Following these steps should solve your issue. If it hasn’t, please call our Help Desk.

TIP: We are always working on ways to make our products work better for you, so remember to “follow” this article so when new solutions are posted, you’ll get an email alerting you!

Thank you for using Medidata’s Help Center!

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