Scroll

Problem Viewing MP4 Videos on Internet Explorer (IE)

If you are browsing Medidata Knowledge Spaces on Internet Explorer, and you have Apple’s Quicktime plugin, you will not be able to view videos from the Knowledge Spaces. This is a known incompatibility issue between Microsoft and Apple related to MP4 videos.

We are looking to change the way we display videos, which will circumvent this issue. Until this is rolled out, please use Chrome or Firefox browsers to view "Show Me" videos on Medidata Knowledge spaces.

Was this article helpful?
2 out of 4 found this helpful
Have more questions? Submit a request

Comments: 0