As your trusted partner, Medidata wants to make sure that your data is as secure as possible.
With organizations seeing increased security threats by those attempting to illegally acquire data on drugs currently in development, we recommend that you enable two-factor authentication on your Medidata account.
By enabling this enhanced security feature now, you can add an extra level of security to your trials. Medidata will be requiring use of two-factor authentication in the first half of 2021.
Please follow the instructions here or below to enable two-factor authentication for your account.
What is Two-Factor Authentication?
Two-factor authentication, also known as multi-factor authentication, adds a second layer of security on your Medidata account to help protect against unauthorized access. In addition to the password, you will be required to enter an additional code provided from an SMS text, a phone call, or on Authy - authentication application available on your smartphone.
When you submit your two-factor authentication code, you will have the option to “Remember this device for 30 days.” If you select this option, you will not have to enter a code every time you log in to your Medidata account. Instead, you will have to provide a two-factor authentication code once every 30 days.
Why Should You Enable Two-Factor Authentication Now?
The US National Institute of Standards and Technology (NIST), the gold standard of Information security policy, recommends two-factor authentication as best practice to protect against hacks, cyber attacks, and data breaches.
How Do You Enable Two-Factor Authentication on your Medidata account?
To enable two-factor authentication through your desktop, follow these instructions
- Log into iMedidata, and click your Name at the top of the homepage
- Click Edit Profile.
- Click the Security tab.
- Click Activate Two-Factor.
- If your country name and code does not appear in the Country Code field, click the box and select your country name to set its code dialing prefix.
- Enter the telephone number you want authorization codes sent to. If you want to receive codes as text messages, specify a phone that can receive text messages.
- Select a delivery method: Text Message or Voice. You must receive and enter a code sent to this number to authenticate that you have access to the phone.
- Click Send Code. A code is sent using the specified method.
- Enter the code in the Code field and click Verify.
- When the code is accepted, click Activate to activate two-factor authentication immediately, or click Activate Later to activate it at a later time by repeating this process.
If you would like to know more about how to enable two-factor authentication or how to use a mobile application for your two-factor authentication in place of SMS text or Voice, please follow these instructions.
Feel free to reach out to your customer service representative if you have any questions.
Thank you for your continued support and commitment to excellence in clinical development